PrimerHaul Store Order & Shipping Policy

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Thank you for choosing PrimerHaul Store. We are committed to getting your purchases to you accurately and on time, and the guidelines below explain exactly how we handle orders and shipments so you can shop with complete confidence from checkout through delivery.

Order Processing

At PrimerHaul Store, every order receives our immediate attention. Orders are processed within 1–2 business days, defined as Monday through Friday, excluding federal holidays observed in the United States. Orders submitted before 2:00 PM Eastern Time are typically dispatched the same business day. As soon as your package leaves our facility, we will send a confirmation email with a unique tracking number so you can monitor its progress in real time.

Domestic Shipping (United States)

We provide multiple shipping options within the United States to fit your timeline. Delivery timeframes begin once your order has been dispatched from our warehouse.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99 USD
Expedited Shipping	2–3 business days	$14.99 USD
Overnight Shipping	Next business day	$29.99 USD
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may run longer during peak periods, including holidays and severe weather events.

International Shipping

PrimerHaul Store currently ships to Canada, the United Kingdom, Australia, and selected European Union countries. International orders generally arrive within 7–14 business days after dispatch. Any import duties, customs charges, or local taxes assessed by the destination country are the sole responsibility of the recipient and are not included in the item price or shipping fees.

Order Tracking

We are dedicated to full transparency. A tracking number will be sent to your email as soon as your order is dispatched. If you do not see a tracking update within 3 business days of receiving your order confirmation, please contact our customer support team so we can assist you.

Address Changes

To update your shipping address, please contact us within 1 hour of placing your order and include your order number. We will make every effort to accommodate requests received after that window, but we cannot guarantee that the address can be changed once your order has entered processing.